Shipping policy

Thank you for shopping with Mili Mart! We are committed to providing a smooth and reliable shopping experience. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 2–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation notification when applicable.

Shipping & Delivery Time

After your order has been processed, the estimated transit time is 3–5 business days.

The total estimated delivery time, including processing and transit, is approximately:

5–8 business days

Please note that delivery times are estimates and may vary depending on factors such as carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Locations

Currently, Mili Mart only offers shipping within the locations available at checkout.

We do not offer international shipping at this time.

Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Any available shipping options and charges will be clearly shown during the checkout process.

Order Tracking

Once your order has been shipped, tracking information may be provided via email when available.

Please allow some time for the tracking information to become active after your order has been shipped.

Delayed Deliveries

While we work hard to ensure that your order arrives within the estimated delivery timeframe, occasional delays may occur due to shipping carriers, weather conditions, holidays, or other unforeseen circumstances.

Mili Mart is not responsible for delays caused by circumstances beyond our reasonable control. However, if you experience a significant delay, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information when placing an order.

Mili Mart cannot be held responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at support@milimart.shop. We will do our best to update the information before the order is processed or shipped.

Lost or Missing Packages

If you believe your package has been lost or has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at support@milimart.shop.

We will investigate the issue with the relevant shipping carrier and do our best to assist you.

Damaged or Defective Items

If your mug arrives damaged, defective, or incorrect, please contact us as soon as possible after receiving your order.

To help us resolve the issue, please provide your order number and clear photographs of the item and packaging, if applicable.

We will review your request and work with you to find an appropriate solution.

Changes to This Shipping Policy

Mili Mart reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated policy taking effect immediately upon posting.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

Mili Mart
Website: milimart.shop
Email: support@milimart.shop

Thank you for choosing Mili Mart!